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privacy

Thank you for your interest in GROSSER MASTER HEALTH ADVISOR. The protection of your privacy is very important to us. In the following we will inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our website without giving any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our predominantly legitimate interests in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the website.

Third party hosting services
As part of processing on our behalf, a third party provider provides us with the hosting and presentation of the website. This serves to safeguard our predominantly legitimate interests in the correct presentation of our offer in the context of a weighing of interests. All data that is collected as part of the use of this website or in the forms provided for this purpose as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a user account

We collect personal data if you voluntarily provide it to us as part of your booking, when you contact us (e.g. using the contact form or email) or when you open a user account. Mandatory fields are marked as such, because in these cases we need the data to process the contract, to process your contact or to open the user account and you cannot complete the booking and / or open the account or send the contact without them . Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries. After the contract has been fully processed or your user account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this is permitted by law and about which we will inform you in this declaration. The deletion of your user account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the user account.

3. Data transfer

For the delivery of things, such as the journal or seminar order, we give your data to fulfill the contract according to Art. 6 Para. 1 S. 1 lit. b GDPR to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the ordered items. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

We use payment service providers who are based in a country outside the European Union. The transfer of personal data to this company takes place only within the framework of the necessity to fulfill the contract.

Data transfer to shipping service providers
If you have given us your express consent during or after your booking, we will give you based on this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR forwards your email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of notification or coordination of the delivery.

The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

Deutsche Post AG - DHL
Charles-de-Gaulle-Strasse 20
53113 Bonn

4. E-mail newsletters and postal advertising

Email advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time and you can either send a message to the contact option described below or use a link provided in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and which we will inform you about in this declaration.

E-mail advertising without registering for the newsletter and your right of objection


If we receive your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to suggest similar products to you on the basis of Section 7 (3) UWG, such as those already purchased, from our range to be sent by email. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in addressing our customers with advertising.


You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising e-mail without incurring any costs other than the transmission costs according to the basic tariffs.

The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your e-mail address.

This service provider is based in the USA and is certified under the EU-US Privacy Shield. A current certificate canbe viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name and your postal address, for example to send you interesting offers and information by post. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in addressing our customers with advertising in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

5. Use of data for payment processing

Credit check
If we make advance payments, for example when buying in installments, it is necessary for the conclusion of the contract in accordance with Art. 22 Para. a GDPR, it is necessary to obtain identity and credit information from specialized service companies (credit agencies). For this purpose, we transmit your personal data required for a credit check to the following company (s):

General debtors and debt collection service GmbH

Eduard-Pestel-Str. 7th

49080 Osnabrück

Appropriate measures to safeguard your rights, freedoms and legitimate interests are taken into account. You have the opportunity to express your point of view by contacting the contact option described below and to contest the decision. After the contract has been fully processed, your data processed for this purpose will be deleted unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

6. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari ™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome ™:http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox ™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera ™:http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be restricted.

As part of the application of Google Analytics (see below), this website also uses the so-called DoubleClick cookie, which enables your browser to be recognized when you visit other websites. This serves to safeguard our predominantly legitimate interests in the optimal marketing of our website in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The information automatically generated by the cookie about your visit to this website is transmitted to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google will use this information to compile reports on website activity and to provide other services related to website activity. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in optimal marketing of our website. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. After the purpose and the end of the use of Google DoubleClick by us, the data collected in this context will be deleted.


Google Double Click is an offer from Google LLC. (www.google.de).


Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate canbe viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the DoubleClick cookie viathis link . You can also find out more about the setting of cookies from theDigital Advertising Alliance and make settings for this. Finally, you can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics, a web analysis service from Google LLC (www.google.de), for website analysis. This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before it is transmitted within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link :http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to click the link again.

8. Advertising through marketing networks

Google AdWords remarketing
We use Google Adwords to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and based on the pages you have visited. This serves to safeguard our predominantly legitimate interests in the optimal marketing of our website in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. After the purpose and the end of the use of Google AdWords Remarketing by us, the data collected in this context will be deleted.

Any further data processing will only take place if you have agreed to Google that your web and app browser history will be linked by Google to your Google account and that information from your Google account will be used to personalize advertisements that you will find on the web see. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups.

Google AdWords Remarketing is an offer from Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie viathis link . You can also find out more about the setting of cookies from theDigital Advertising Alliance and make settings for this.

9. Social media plug-ins

Use of social plugins from Facebook, Google, Twitter, Instagram, Xing using the Shariff solution.

Social buttons are used by social networks on our website.

This serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. In order to increase the protection of your data when you visit our website, these buttons are not unrestrictedly integrated into the page as plug-ins, but simply using an HTML link. This integration ensures that when you visit a page on our website that contains such buttons, no connection is established with the servers of the provider of the respective social network.

If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider, on which you can press the Like or Share button (if necessary after entering your login data).

The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your related rights and setting options to protect your privacy can be found in the data protection information of the providers.

http://www.facebook.com/policy.php
https://twitter.com/privacy
http://www.google.com/intl/de/+/policy/+1button.html
https://help.instagram.com/155833707900388
https://www.xing.com/privacy

Youtube video plugins
Third-party content is included on this website. This content is provided by Google LLC ("provider").


YouTube is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

The extended data protection setting is activated for videos from YouTube that are integrated on our site. This means that no information from website visitors is collected and stored on YouTube unless they play the video. The integration of the videos serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
The purpose and scope of the data collection and the further processing and use of the data by the provider as well as your related rights and setting options to protect your privacy can be found in the data protection information from Googlehttp://www.google.com/intl/de/+/policy /+1button.html .

Vimeo video plugins
Third-party content is included on this website. This content is provided by Vimeo LLC ("provider"). The integration of the video serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
Vimeo is operated by Vimeo LLC, 555 West 18th Street, New York 10011, USA ("Vimeo").


The tracking tool Google Analytics is automatically integrated into videos from Vimeo that are integrated on our site. We have no influence on the tracking settings and the analysis results collected via this, and we cannot view them either. In addition, web beacons are set for website visitors via the embedding of Vimeo videos.

In order to prevent Google Analytics tracking cookies from being set, you can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to click the link again.


The purpose and scope of the data collection and the further processing and use of the data by the provider as well as your rights and setting options for the protection of your privacy can be found in thedata protection informationfrom Vimeo

10. Sending evaluation reminders by email

If you have given us your express consent to this during or after your booking in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your e-mail address as a reminder to submit an evaluation of your booking via the evaluation system we use.


This consent can be revoked at any time by sending a message to the contact option described below.

11. Contact options and your rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified therein;

  • In accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;

  • In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    - to exercise the right to freedom of expression and information;
    - to fulfill a legal obligation;
    - for reasons of public interest or
    - for the establishment, exercise or defense of legal claims
    is required;

  • according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, insofar as
    - you dispute the correctness of the data;
    - the processing is unlawful, but you refuse to delete it;
    - we no longer need the data, but you need them to assert, exercise or defend legal claims or
    - you have lodged an objection to the processing in accordance with Art. 21 GDPR;

  • In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another person responsible;

  • In accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of any consent given or objection to a specific use of data, please contact:

Of course, Rückgrad eV
Data protection department
Contact person: Sebastian Großer
Craftsman Park 3
72070 Tuebingen

Tel: 070718607214
Mail: datenschutz@rueckgrad.com

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Right to object
If we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing requires the assertion, exercise or defense of Serves legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.

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